LaGuardia Plaza Hotel New York City.com : Profile

Hotels LaGuardia Plaza Hotel

The Crowne Plaza LaGuardia Airport Hotel is located in East Elmhurst, N.Y. The hotel is one mile from the Louis Armstrong House Museum and Citi Field (Mets Stadium). Flushing Meadows Corona Park and Queens Center Mall are within two miles of the property. Hotel Features. The hotel's lobby features marble floors, fresh cut flowers and floor to ceiling windows. The property includes a fitness center with a heated indoor pool, a spa tub and a sauna set in a glass enclosed atrium. The full service Pavilion Restaurant features American Continental cuisine. True to its name, Embers Lodge boasts two fireplaces, and serves cocktails and light fare. The hotel offers complimentary shuttle services within one mile of the property, as well as to and from LaGuardia Airport. Complimentary wireless Internet access is provided throughout the hotel. Guestrooms. Guestrooms highlight natural sunlight with wall to wall windows. Beds feature pillowtop mattresses with white duvets and linens. Pillows feature European shams, four down and hypoallergenic pillow choices, and scarlet accent pillows. Bathrooms offer curved shower rods, five jet massaging showerheads and Re Neu Botanicals toiletries. Video g... more

The Crowne Plaza LaGuardia Airport Hotel is located in East Elmhurst, N.Y. The hotel is one mile from the Louis Armstrong House Museum and Citi Field (Mets Stadium). Flushing Meadows Corona Park and Queens Center Mall are within two miles of the property.
Hotel Features. The hotel's lobby features marble floors, fresh cut flowers and floor to ceiling windows. The property includes a fitness center with a heated indoor pool, a spa tub and a sauna set in a glass enclosed atrium. The full service Pavilion Restaurant features American Continental cuisine. True to its name, Embers Lodge boasts two fireplaces, and serves cocktails and light fare. The hotel offers complimentary shuttle services within one mile of the property, as well as to and from LaGuardia Airport. Complimentary wireless Internet access is provided throughout the hotel.

Guestrooms. Guestrooms highlight natural sunlight with wall to wall windows. Beds feature pillowtop mattresses with white duvets and linens. Pillows feature European shams, four down and hypoallergenic pillow choices, and scarlet accent pillows. Bathrooms offer curved shower rods, five jet massaging showerheads and Re Neu Botanicals toiletries. Video game consoles are available for a fee.

Expert Tip. Lost your luggage? Forgot to pack your favorite shirt? The hotel offers complimentary shuttle services to and from the newly expanded Queens Center Mall, which hosts more than 150 shopping options.

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LaGuardia Plaza Hotel: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)

1,166 Reviews

Recent Reviews:

cameronsY7539WF

Trip type:

Solo travel

Review for LaGuardia Plaza Hotel

Feb 29, 2020

The concierge service was outstanding, All of the employees were generous and accommodating, and more specifically Carolyn who works at the front desk was awesome. I would recommend this hotel... more »

Maya P

Great hotel

Feb 20, 2020

We stayed in the LaGuardia Plaza Hotel for 4 nights and it was great. The Stuff at the front desk were very helpful and understanding , the restaurant was clean... more »

jenmorales419

Quality has gone down

Feb 16, 2020

The quality of this hotel has really gone down during our most recent visit. We have been coming to this hotel as a weekend getaway once every couple months for... more »

The quality of this hotel has really gone down during our most recent visit. We have been coming to this hotel as a weekend getaway once every couple months for over three years. Customer service has always been exceptional. We love their in-room dining menu, room service, and their breakfast buffet is amazing. When attempting to order from the room service menu, they are usually very responsive. This past weekend was different. When calling at around 10:30 PM to place a room service order, we were given the runaround. We kept being told to call back in five minutes only to be redirected to guest services, to then be redirected several times with no answer. At one point when we finally got a response, we were told that room service orders can’t be taken after 10:45, when the menu clearly states 11:30 PM is the latest. When we stated this, we were placed on hold yet again. This back and forth ordeal went on for about 40 minutes, so we decided to go ourselves to the Elements lounge to pick up our food, which took half an hour itself. We assumed they were just unusually busy this night. However, when attempting to place a room service order in the morning for breakfast the next morning, we came across the same issue, waiting for a very long time just to get through, no call back when we were told that we would be called, told to call back in five minutes, then left waiting yet again. We would have preferred going to the breakfast buffet, as it is usually very good. We used to get free breakfast vouchers as a perk on orbitz due to it being a VIP hotel, but we didn’t get it this time. We didn’t mind, but hoped their food service would have been better. I have always raved about this place due to its exceptional customer service. That was one of the main reasons we booked here. Customer service on point, pricing was always decent and customer service always went above and beyond. Not sure if we will be returning, which is unfortunate because we have always looked forward to coming here.

00gc, General Manager at LaGuardia Plaza Hotel, responded to this review

Thank you for making us your home away from home. We truly apologize that we failed to provide you with an exceptional stay this time and for your disappointment with our room service. We regret the inconvenience caused and be assured we will follow up on concerns to ensure we are well poised to serve our guests and that this does not happen again in the future. We appreciate your loyalty to our hotel and hope you will give us another opportunity to restore a favorable impression the next time you are in this area.

Effie Mikedis
General Manager

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Stephen M

Newburgh, New York

Great Hotel

Feb 15, 2020

What an absolutely Great Place to stay. Rooms were comfortable and clean. Service was awesome. Have a Great dining area,and a nice quiet lounge. Shuttle every 20 minutes to the... more »

405montys

Kfar Saba, Israel

Home Away From Home

Feb 9, 2020

Just back from a trip to NY after a long absence. Stayed at the Laguardia Plaza, where I had stayed in the past. "OUTSTANDING"!!! I returned because of good experience... more »

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Room Type

Premium Room 1 King Bed

1 King Bed

325 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)

Sleep - Premium bedding and turndown service

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Accessibility - Hand-held showerhead, wheelchair-accessible bathroom vanity, and grab bar in shower

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium Room 1 Queen Bed

1 Queen Bed

325 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)

Sleep - Premium bedding and turndown service

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Accessibility - Hand-held showerhead, wheelchair-accessible bathroom vanity, and grab bar in shower

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium Room 2 Queen Beds

2 Queen Beds

325 sq feet

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, room service, and refrigerator (on request)

Sleep - Premium bedding and turndown service

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Accessibility - Hand-held showerhead, wheelchair-accessible bathroom vanity, and grab bar in shower

Eco-friendly - Eco-friendly toiletries

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Property Information

Indoor pool
Breakfast available (surcharge)
Bar/lounge

Fitness facilities
Wheelchair-accessible pool

Popular Amenities

Air Conditioning
Car Rent Desk
Clothing Iron
Coffee/Tea Maker
Dry Cleaning
Fitness Facility
Hair Dryer

Indoor Pool
InHouse Bar
Meeting Rooms
NonSmoking Rooms
Sauna
TV In Room

Additional Amenities

Check In: 3:00 PM - 11:00 AM
Check Out: 11:00 AM
Dry cleaning/laundry service
Gift shops or newsstand
Long-term parking (surcharge)
Conference space size (meters) - 1161
Free WiFi
Braille or raised signage
Assistive listening devices available
In-room accessibility
Tours/ticket assistance
Accessible bathroom
Free shopping center shuttle
Free airport transportation
Indoor pool
Wheelchair-accessible on-site restaurant
Handrails in stairways
Multilingual staff
Conference center
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Bar/lounge
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Meeting rooms

Spa tub
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Coffee shop or café
Free newspapers in lobby
Free area shuttle
Luggage storage
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Smoke-free property
Safe-deposit box at front desk
Sauna
Self parking (surcharge)
Conference space
Computer station
ATM/banking
Wheelchair accessible path of travel
Conference space size (feet) - 12500
Concierge services
24-hour business center
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets not allowed
Parking height restrictions apply

LaGuardia Plaza Hotel

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BOOK YOUR ROOM AT LAGUARDIA PLAZA HOTEL

Premium Room 1 King Bed

Premium Room 1 Queen Bed

Premium Room 2 Queen Beds

Property Information

Popular Amenities

Additional Amenities

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