LaGuardia Plaza Hotel New York City.com : Profile

Hotels LaGuardia Plaza Hotel

The Crowne Plaza LaGuardia Airport Hotel is located in East Elmhurst, N.Y. The hotel is one mile from the Louis Armstrong House Museum and Citi Field (Mets Stadium). Flushing Meadows Corona Park and Queens Center Mall are within two miles of the property. Hotel Features. The hotel's lobby features marble floors, fresh cut flowers and floor to ceiling windows. The property includes a fitness center with a heated indoor pool, a spa tub and a sauna set in a glass enclosed atrium. The full service Pavilion Restaurant features American Continental cuisine. True to its name, Embers Lodge boasts two fireplaces, and serves cocktails and light fare. The hotel offers complimentary shuttle services within one mile of the property, as well as to and from LaGuardia Airport. Complimentary wireless Internet access is provided throughout the hotel. Guestrooms. Guestrooms highlight natural sunlight with wall to wall windows. Beds feature pillowtop mattresses with white duvets and linens. Pillows feature European shams, four down and hypoallergenic pillow choices, and scarlet accent pillows. Bathrooms offer curved shower rods, five jet massaging showerheads and Re Neu Botanicals toiletries. Video g... more

The Crowne Plaza LaGuardia Airport Hotel is located in East Elmhurst, N.Y. The hotel is one mile from the Louis Armstrong House Museum and Citi Field (Mets Stadium). Flushing Meadows Corona Park and Queens Center Mall are within two miles of the property.
Hotel Features. The hotel's lobby features marble floors, fresh cut flowers and floor to ceiling windows. The property includes a fitness center with a heated indoor pool, a spa tub and a sauna set in a glass enclosed atrium. The full service Pavilion Restaurant features American Continental cuisine. True to its name, Embers Lodge boasts two fireplaces, and serves cocktails and light fare. The hotel offers complimentary shuttle services within one mile of the property, as well as to and from LaGuardia Airport. Complimentary wireless Internet access is provided throughout the hotel.

Guestrooms. Guestrooms highlight natural sunlight with wall to wall windows. Beds feature pillowtop mattresses with white duvets and linens. Pillows feature European shams, four down and hypoallergenic pillow choices, and scarlet accent pillows. Bathrooms offer curved shower rods, five jet massaging showerheads and Re Neu Botanicals toiletries. Video game consoles are available for a fee.

Expert Tip. Lost your luggage? Forgot to pack your favorite shirt? The hotel offers complimentary shuttle services to and from the newly expanded Queens Center Mall, which hosts more than 150 shopping options.

TripAdvisor Traveler Rating

TripAdvisor

Traveler Reviews brought to you by

LaGuardia Plaza Hotel: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)

1,146 Reviews

Recent Reviews:

Jarle H

Norway

Trip type:

Business

As you expect from an airport hotel

Sep 27, 2019

Picked this hotel as the Manhattan hotel prices skyrocketed during the UN climate week. Found it average in most areas; big, but «boring» room, with no water bottles provided (or... more »

joselF3450KY

Miami, Florida

Trip type:

Business

Great service

Sep 19, 2019

Sometimes we find sweet and friendly people at the hotel reception. Thank you Carollyne for your kindness and tenderness to receive me at the reception. My room was spectacular, clean... more »

karljake

Pearland, Texas

Trip type:

Family

DISAPPOINTMENT and DATED ROOMS

Sep 9, 2019

La Guardia Plaza Hotel My wife and I, along with my sister and her family that came out-of-country decided to stay for a couple of nights at La Guardia Plaza... more »

La Guardia Plaza Hotel

My wife and I, along with my sister and her family that came out-of-country decided to stay for a couple of nights at La Guardia Plaza Hotel due to its close proximity La Guardia Airport for my cousins wedding in Sea Cliff. We also thought that the hotels location was a good middle point for us to visit tourist spots in Manhattan, Brooklyn & etc and then at some point travel to Sea Cliff (Long Island) for the wedding. The one of the biggest driving force to our decision on choosing this hotel are the countless of positive reviews in booking.com and recommendations.

However, we came soon to find out that our experience would be a “little” different than what people are praising it about in their reviews. My sister and her family that travelled from out-of-country was received and spoken at the front desk by not so “hospitable” and rude front dest agent. And we thought, this cannot be the norm. However, when my wife and I arrived several hours later at midnight, we were surprised and shocked to be received the same way after an exhausting travel. The front desk agents was somewhat coming across rude and not as hospitable.

And no, we are not expecting a red carpet roll out, butlers on our side to receive us or even a five (5) start hotel quality. But just simply a smile to receive you and a courteous responses OR just be “hospitable”.... after all, the name of the industry and what it stands for “Hospitality” is the bread and butter and should ONLY be above a hotels quality of facilities and its amenities. But this hotel, we feel during our time of visit, FAILED its first and foremost mission in the industry. This is true even as we check-out a few days later and switch hotels. We were able to get more descent answers and an exemplified response from the branch manager at the Hertz Rental Car booth located across the bar in the lobby. This hertz rental manager and employee went above and beyond in helping us understand the ins and outs of navigating our way through Manhattan and Brooklyn and its train lines and gave us multiple tips to save!

Long story short, I WOULD NOT RECOMMEND staying at this hotel by La Guardia Airport unless this is the only hotel with available rooms and it is only for a night. Otherwise, please do yourself a favor and look at other properties around the airport such as Marriott, Hampton or Ibis Styles New York Hotel (for couples; people without kids).

CONS:
- Mediocre front desk operations service (NY not hospitable)
- Rooms are dated and needs upgrades.
- Bathroom vanity and shower is dated and needs upgrades.
- Hot water and descent water pressure in the bathroom

PROS:
- Close proximity to the airport.
- Clean rooms.
- Earl at Concierge/Front of the house friendly and extremely helpful.
- Sheena Cabrera, Hertz Branch Mgr. by lobby area - was extremely helpful with train directions, tourist spots and other helpful tips in navigating through the City.
- Mr. Rory shuttle driver is fantastic!!! Gave short history on the way to the train station!

00gc, General Manager at LaGuardia Plaza Hotel, responded to this review

Karl,

Thank you for being our guest while you were here for your cousin’s wedding. We are sorry you did not experience the best from one of our front desk associates and regret the disappointment it caused. Your feedback has been shared with the appropriate individual to make sure this is never repeated. We also want you to know that we are in the process of renovating our facilities and have made a note of your feedback. On a positive note, we are happy to know our location was ideal for your plans and that you were impressed with our well-kept accommodations. We hope you will consider giving us a second chance to provide the hospitality you deserve.

Effie Mikedis
General Manager

« less

Imran T

Riyadh, Saudi Arabia

Very Nice & Species Room with clean

Sep 1, 2019

Having very nice room and nice property but away from New York City. it is very close to Airport and Queens Area.. having lot of good hotel around the airport... more »

C F

Toronto, Canada

Trip type:

Family

The old hotel needs more updates. Hot tub was not working.

Aug 27, 2019

My family chose this hotel because of the hot tub and pool. Unfortunately, the hot tub was under maintenance. The staff told me that it has been going on for... more »

1-5 of 1,146 Reviews

Write a review

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.

Drag the street view to look around 360°.
Use the arrow buttons to navigate down the street and around the neighborhood!

BOOK YOUR ROOM AT LAGUARDIA PLAZA HOTEL

Change Currency:

Check-In
Check-Out

Secure & Private

Room Type

Premium Room 1 King Bed

1 King Bed

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)

Sleep - Premium bedding

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium Room 1 Queen Bed

1 Queen Bed

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)

Sleep - Premium bedding

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium Room 2 Queen Beds

2 Queen Beds

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)

Sleep - Premium bedding

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Standard Suite 1 Bedroom 1 King Bed

1 King Bed

Layout - Bedroom, living room, and sitting area

Internet - Free WiFi

Entertainment - Flat-screen TV with premium channels and pay movies

Food & Drink - Coffee/tea maker, microwave (on request), and refrigerator (on request)

Sleep - Premium bedding

Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer

Practical - Iron/ironing board, desk, and phone; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning, heating, and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Property Information

Bar/lounge
Breakfast available (surcharge)
Fitness facilities

Indoor pool
Number of floors - 7

Popular Amenities

Air Conditioning
Car Rent Desk
Clothing Iron
Coffee/Tea Maker
Dry Cleaning
Fitness Facility
Hair Dryer

Indoor Pool
InHouse Bar
Meeting Rooms
NonSmoking Rooms
Sauna
TV In Room

Additional Amenities

Check In: 3:00 PM
Check Out: 11:00 AM
24-hour business center
24-hour front desk
ATM/banking
Accessible bathroom
Assistive listening devices available
Bar/lounge
Breakfast available (surcharge)
Coffee shop or café
Computer station
Concierge services
Conference center
Conference space
Conference space size (feet) - 12500
Conference space size (meters) - 1161
Dry cleaning/laundry service
Elevator
Fitness facilities
Free WiFi
Free airport transportation
Free area shuttle

Free newspapers in lobby
Free shopping center shuttle
Gift shops or newsstand
In-room accessibility
Indoor pool
Laundry facilities
Long-term parking (surcharge)
Luggage storage
Meeting rooms
Multilingual staff
Number of floors - 7
Number of restaurants - 2
Porter/bellhop
Safe-deposit box at front desk
Sauna
Self parking (surcharge)
Smoke-free property
Spa tub
Total number of rooms - 358
Tours/ticket assistance
Wheelchair accessible parking
Wheelchair accessible path of travel

LaGuardia Plaza Hotel

TripAdvisor Traveler Rating

BOOK YOUR ROOM AT LAGUARDIA PLAZA HOTEL

Premium Room 1 King Bed

Premium Room 1 Queen Bed

Premium Room 2 Queen Beds

Standard Suite 1 Bedroom 1 King Bed

Property Information

Popular Amenities

Additional Amenities

34 People

Best Rate Guarantee

Check Room Rates