Grand Hyatt New York New York City.com : Profile

Hotels Grand Hyatt New York

The Grand Hyatt is located near the United Nations, St. Patrick's Cathedral, and Times Square, and within walking distance of Rockefeller Center, the Theater District, and the Museum of Modern Art. Experience unsurpassed elegance and service at this landmark hotel on Park Avenue, adjacent to Grand Central Terminal. The hotel features luxurious guest rooms that are sure to please even the most discerning traveler. For your dining pleasure, the Manhattan Sky Restaurant puts the city at your feet. Their elegant surroundings are perfect for lunch or dinner in under an hour with quality service. There is a dazzling atrium with a magnificent waterfall that is just as it was in the roaring 20's, where you can enjoy just standing and listening to the sound of the water. The staff has been professionally trained to assist you with all those very special needs that seem to occur only when we are traveling, so please allow the staff to make your stay an enjoyable and memorable experience. The hotel is minutes to fine dining, shopping and entertainment.

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Grand Hyatt New York: 109 East 42nd Street, Park Avenue at Grand Central Terminal, New York City, NY 10017-8500

10,794 Reviews

GreenLeader Silver level

Recent Reviews:

Teddy L

New York City, New York

Trip type:

Friends getaway

Not grand at all

May 14, 2019

Stayed over the weekend for a guys’ weekend with buddies visiting from out of town. First, my globalist status was barely acknowledged and I don’t think I received an upgrade... more »

R6213KHjenniferr

Dallas, Texas

Great Location for Business Travels!

May 14, 2019

Wonderfully located at Midtown East. Easy walking distance to Time Square and Murray Hill. Friendly, helpful, and effective are their doormen with luggage and hailing a cab or limousines. Grand... more »

James M

Trip type:

Family

What A Price to Pay!

May 13, 2019

After 6 months of not seeing my mother after moving to the USA she finally completes the 8 hour flight from Heathrow to JFK. We by train to the conveniently... more »

After 6 months of not seeing my mother after moving to the USA she finally completes the 8 hour flight from Heathrow to JFK.
We by train to the conveniently located and contemporary designed Grand Hyatt hotel only to be greeted by yet another que. Considering we paid the best part of £700 for three nights in the hotel you would expect this obnoxious que to be moving quickly and efficiently. However out of the five check in desks only one was operational and despite complaining to the complacent customer service desk nothing was done.
After finally checking in and going up to our room we discovered that it was as tired as a travel lodge that you would find alongside and interstate road. The bedroom wall had a half inch of dust attached to it, the television had raw electrical wires hanging out the back and ran pretty hot, the air conditioning gives you a face of powdery dust upon startup and the refrigerator is totally empty.
When you finally decide to freshen up after a long day in the city you find the bathroom ceiling is pealing worse than a bald mans head in the Okavango Delta. The bathtub caulking broke off as soon as you stood in the tub, which is the only option you have to wash because as it turned out the mechanical plug was broken and hanging loose.
But after all the failings of this decrepit hotel at least you can sit on the loo and find an inverted smiley face staring back at you from the side of the sink cupboard to cheer you up! (clearly stuck on their by a previous visitor)
The Hotel clearly must have realised that the conditions of the hotel was somewhat lacking because they provide you with a complimentary $10 tab at the bar and $15 tab at the shop each day.
However after placing your order with the seriously grumpy and poorly dressed waiter you shall discover that a pint of beer in Manhattan is now $9!
If you thought this is a rip off your sorely mistaken, for a 500ml bottle of water in the shop is $3.55 which equates to $26.87 a gallon (10x the price of gasoline).

On our last day we decided to checkout like any good customer would, however you had to que for this as well and again it was taking an age. At this point my mother decided to take matters into her own hands, as she could clearly tell that my tolerance had run out.
Upon speaking to the duty manager it turns out that this Hotel is due to being torn down at the beginning of 2020, which is no loss to neither the city or society!

I would seriously recommend avoiding this Hotel despite its convenient location and self aggrandisement advertising. You will receive a classic cold reception from staff, dirty living accommodation that's falling apart as you watch it.

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Quest430394

Trip type:

Family

Not the best Grand Hyatt.

May 13, 2019

The property was run down, the Grand Club food was lousy, the room next door to us partied all night, but the location is good. But when it rains, get... more »

cwhtsbr

Whitesboro, New York

Trip type:

Family

Great weekend

May 13, 2019

Updated room, more spacious than expected. Quiet hallway although hotel was very busy. Enjoy staying at this hotel, plus the location is a plus with many tourist spots and local... more »

1-5 of 10,794 Reviews

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BOOK YOUR ROOM AT GRAND HYATT NEW YORK

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Secure & Private

Room Type

Club Room 1 King Bed

1 King Bed

312-sq-foot (29-sq-meter) room with city views

Club Level - Club Lounge access, continental breakfast, and light refreshments

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed

1 King Bed

301 sq feet (28 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Deluxe Room 1 King Bed

1 King Bed

301 sq feet (28 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

1 Queen Bed

1 Queen Bed

279 sq feet (26 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Club Room 2 Double Beds

2 Double Beds

312 sq feet (29 sq meters)

Club Level - Club Lounge access, continental breakfast, and light refreshments

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Deluxe Room 2 Double Beds

2 Double Beds

301 sq feet (28 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

2 Double Beds City View

2 Double Beds

322-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed City View

1 King Bed

322-sq-foot (30-sq-meter) room with city views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed (Shower)

1 King Bed

301 sq feet (28 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

1 King Bed Bathtub

1 King Bed

301 sq feet (28 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Room 1 Queen Bed Bathtub

1 Queen Bed

279 sq feet (26 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Suite Corner 1 King Bed

1 King Bed

355 sq feet (33 sq meters)

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Junior Suite 1 King Bed

1 King Bed

398-sq-foot (37-sq-meter) room with city views

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Premium Suite 1 Bedroom 1 King Bed

1 King Bed

1001 sq feet (93 sq meters)

Club/Executive Level - Executive Lounge access, continental breakfast, and light refreshments

Layout - Bedroom, dining area, and sitting area

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Suite 1 Bedroom 1 Sofa Bed

1 Queen Sofa Bed

Club/Executive Level - Executive Lounge access, continental breakfast, and light refreshments

Layout - Bedroom and sitting area

Relax - In-room massage available

Internet - Free WiFi

Entertainment - 37-inch flat-screen TV with premium channels, pay movies, iPod dock

Food & Drink - Refrigerator and room service

Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains

Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer

Practical - Laptop-compatible safe, free weekday newspaper, and iron/ironing board; free cribs/infant beds and rollaway/extra beds available on request

Comfort - Air conditioning and daily housekeeping

Non-Smoking

Connecting/adjoining rooms can be requested, subject to availability

Property Information

24-hour fitness facilities
Bar/lounge

Breakfast available (surcharge)
Number of floors - 25

Popular Amenities

Air Conditioning
Clothing Iron
Family Rooms
Hair Dryer
InHouse Bar

Meeting Rooms
Room Service
Safe
TV In Room

Additional Amenities

Check In: 4:00 PM
Check Out: 11:00 AM
24-hour business center
24-hour fitness facilities
24-hour front desk
ATM/banking
Accessible bathroom
Ballroom
Bar/lounge
Breakfast available (surcharge)
Coffee shop or café
Coffee/tea in common areas
Computer station
Concierge services
Dry cleaning/laundry service
Elevator/lift
Express check-in
Express check-out
Free WiFi

Free newspapers in lobby
Free wired Internet
In-room accessibility
Luggage storage
Multilingual staff
Number of floors - 25
One meeting room
Porter/bellhop
Restaurant
Roll-in shower
Safe-deposit box at front desk
Shopping on site
Smoke-free property
Snack bar/deli
Spa services on site
Total number of rooms - 1298
Tours/ticket assistance
Valet parking (surcharge)
Wedding services

Grand Hyatt New York

TripAdvisor Traveler Rating

BOOK YOUR ROOM AT GRAND HYATT NEW YORK

Club Room 1 King Bed

1 King Bed

Deluxe Room 1 King Bed

1 Queen Bed

Club Room 2 Double Beds

Deluxe Room 2 Double Beds

2 Double Beds City View

1 King Bed City View

1 King Bed (Shower)

1 King Bed Bathtub

Room 1 Queen Bed Bathtub

Suite Corner 1 King Bed

Junior Suite 1 King Bed

Premium Suite 1 Bedroom 1 King Bed

Suite 1 Bedroom 1 Sofa Bed

Property Information

Popular Amenities

Additional Amenities

34 People

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