City Club Hotel

On behalf of the entire City Club Hotel team, we thank you for choosing our hotel for your recent visit to Manhattan. We sincerely appreciate you taking the time to share your experience with the TripAdvisor family. We are excited to hear you were pleased with our accommodations and thrilled to hear how accommodating you found our team to be. They take a lot of pride in their service and we look forward to sharing your kind words with them. The cookies you enjoyed are baked fresh daily in the pastry department of Chef Daniel Boulud's db Bistro Moderne. That are certainly a fan favorite. Thank you again for choosing the City Club Hotel and we hope to welcome you back to the property on a future visit.

Thank you for choosing the City Club Hotel for your first trip to New York City. We greatly appreciate you sharing your experience with the TripAdvisor community. Although our location is generally highly regarded by our guests, what really excites us is when members of our team make such a positive impressions on visitors. We are thrilled to learn of how well Daniel's friendliness, area knowledge and advice were received. We are looking forward to sharing your kind words with Daniel as well as the entire team to show their hard work pays off is received by guests. Thank you again for choosing the City Club Hotel and we hope to welcome you back to the property for your next NYC visit.

Thank you for choosing the City Club Hotel for your spring break visit to NYC. We appreciate you taking the time to share your experience with the TripAdvisor community. Although we are thrilled to hear how friendly and accommodating you found the staff to be, we are disappointed to learn that we did not follow through on the follow up you were expecting. As we pride ourselves on attention to detail and service excellence, this is not acceptable. If you could please reach out to our Front Desk Supervisor Emily at [email protected], we would love the opportunity to properly address the situation and ensure we have done our best to make things right. Thank you again for choosing the City Club Hotel and we hope to have the opportunity to re-earn your business on a future visit.

Thank you for choosing the City Club Hotel for your recent New York City visit. We greatly appreciate you taking the time to share your experience with the TripAdvisor community. We are happy to hear you found the staff nice and we comfortable with the size of your room. We are disappointed to learn that you had issues with temperatures and plumbing during your stay. We take the issues mentioned very seriously. Rest assured we will immediately be reviewing and addressing this with our management and engineering teams to ensure it is resolved and does not happen to you or any of our future guests. Thank you again for choosing the City Club Hotel. We hope you will provide us an opportunity to re-earn your business on a future visit.

On behalf of the entire City Club Hotel team, thank you for choosing our property for your family's recent visit to Manhattan. We sincerely appreciate you taking the time to share this glowing review with the TripAdvisor family. We are so excited to hear how wonderful you found the staff's service. They work very hard day in and day out to meet and exceed guest expectations. We look forward to sharing your kind words with the entire team as it provides excellent motivation for their continued efforts. What really is music to this General Manager's ears is that you would highly recommend our property. There is no finer praise from a guest. Thank you again for choosing the City Club Hotel and we hope to welcome you back to the property for your next NYC visit.