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REVIEW
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RATING |
REVIEW |
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1.5
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Not worth seeking out!
Pros: A larger store location makes it easier to shop
Cons: Horrible service, sustandard merchandise, lack of experience & knowlege of staff
I just left this store vowing to never set foot in there again... I'm not sure if the other reviews have mentioned the terrible service, but this is the largest problem I've had here. I've been bringing clothes for resale for a few years due to proximity to my apartment, and a generally swift turnover in merchandise. However, the store has changed over the years, and I would absolutely not reccomend it to ANYONE. Here's the deal: - The reviewing of merchandise bought in for resale has been delegated to 2 very young girls, neither of which apparently knows much about brands & value. They have rejected merchandise on grounds they do not sell certain brands, yet a quick look through their current sale selection shows otherwise. They accept garments that are torn, stained, or missing buttons- the merchandise for sale frequently has these problems. I have had garments returned to me with damages which were in perfect shape upon my leaving them there. They have started to accept a much lower class of "designer" merchandise, such as Juicy Couture, Free People, and J Crew (I spotted all these brands during my last flip through their racks. The final straw was being told that a bag I left there was counterfiet- not only that, but they chose to believe this based on a customer's assessment of the item, not their own expertise. The thing is, I know the bag is not fake- a friend gave it to me, and it came from her fiance's trip to Europe, where he buys overstock from manufacturers to resell at discount retailers such as Century 21, Daffy's, etc. When I challenged their judgement, the owner came over, yelled at me, and tried to show me how he could tell it was fake, based on the ZIPPER BRAND. Not only that, but I noticed as he was yanking my "fake" bag open and closed to make his point, there was a damage inside that was not there when I bought it in for sale! There was nothing else I could do but ask to have the rest of my items returned that were still out to be sold, and come back home to write & post this review on every single consumer review website I can find! There's many other resale shops in the neighborhood to try- like I said, I've come to this one for years out of convenience and high turnover rate, but the abuse from the staff plus downgrade in merchandise & service has helped me to decide to explore other options (even if it is a pain to lug my stuff a few extra blocks!).
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Posted on 6/26/2010.
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