Recent hotel guests have said: "Old, almost historic looking, but unbelievably clean," "Art in the lobby was a treat," "Staff wasn't chain-hotel super friendly, but did their jobs admirably," "The balcony outside our room was an expected plus," "Unbelievable location. In the middle of Chelsea, with train lives right around the corner that went everywhere," "Apartment-style accommodations really made us feel like New Yorkers," "Encountered no ghosts, which was a bit of a disappointment," "Larger room than expected," "Wonderfully homey feel, incredibly warm atmosphere," "Well worth the price," "Will not appeal to fussy, pampered tourists. Thankfully," "We were intrigued by the hotel's colorful history. And if you are 18 – 25 you might indeed find the hotel amusing and exotic," "If you are expecting typical hotel service and cleanliness, you should consider looking elsewhere," "Under new management—long-time residents seem angry."

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