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Rubin Museum of Art

(212) 620-5000
150 West 17th Street
New York, NY10011

 

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2.5

Music Series


Pros: Nice show
Cons: Poor customer service handling

Had a horrible time trying to get tickets for a show here via the phone number listed in a Times ad- Each time I called I got a message telling me that tickets did not go on sale until Tuesday at 11 am and to call back. The problem was I was calling continuously from 10:55 am through 11:45 ON that Tuesday. A live person finally answered at 11:45 telling me that they were sold out, but if I wished to join at a $1000 level, I could get a ticket. Or I could go to the cafe with a cash bar and watch a video feed of the show I wanted to see. What a scam and a waste of time.
Perhaps they simply should have indicated on thier message that the show was sold out, but I guess that defeats the sales pitch to join the museum at the $1000 level...

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Posted on 2/27/2007. ( Permanent Link )
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