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Recent hotel guests have said: "The hotel is definitely in need of a major upgrade." "We loved the old-world ambiance and charm." "Furnishings are not on par with the price." "I resent being charged so much for Internet." "You stay here because of the discretion and style, not because it is the most up-to-date hotel." "Front desk staff can be quite accommodating, but also rather rude." "Bathroom and amenities not on par with a hotel in this price category."